At AlphaVeggies, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you interact with our business, including when you visit our website, place orders, or communicate with us.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, delivery address, and payment details when you place an order.
- Transaction Information: Purchase history, payment method (we do not store payment details), and order preferences.
- Website & Communication Data: IP address, browser type, pages visited, and any information shared when contacting us via email, social media, or our website.
2. How We Use Your Information
We use the collected information to:
- Process and fulfill your orders.
- Communicate with you regarding your orders, promotions, and customer support inquiries.
- Improve our products, services, and customer experience.
- Comply with legal obligations.
3. How We Protect Your Information
We implement appropriate security measures to protect your personal data from unauthorized access, loss, or misuse. However, while we take precautions, no data transmission over the internet is 100% secure.
4. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your data with:
- Delivery services to ensure order fulfillment.
- Payment processors to securely process transactions.
- Legal authorities if required by law or to prevent fraud.
5. Cookies & Tracking Technologies
Our website may use cookies to enhance user experience, track site performance, and analyze trends. You can choose to disable cookies in your browser settings, but this may affect website functionality.
6. Your Rights & Choices
You have the right to:
- Request access to the personal data we hold about you.
- Request corrections or updates to your information.
- Request deletion of your personal data (subject to legal and business requirements).
- Opt out of marketing communications at any time.
7. Third-Party Links
Our website or social media pages may contain links to third-party websites. We are not responsible for their privacy policies or practices. We recommend reviewing their policies before sharing any personal information.
8. Updates to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on our website, and continued use of our services implies acceptance of the updated policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
π KPCU Building
Β π +254 708895871
Β π§ [email protected]
Thank you for trusting AlphaVeggies! Your privacy is important to us.
